Disputes related to Demurrage and Detention (D&D) charges
Disputes must be submitted to APM Terminals within 30 days of the invoice date. We will provide feedback on your dispute within 5 business days of receipt for the form below. For a description of information or documentation that should be provided to request a mitigation, refund or waiver of charges, please select the type of dispute below.
APM Terminals Dashboard Login
Creating an APMTerminals.com account allows you to:
- Subscribe to our Global or Terminal Newsletters
- Set up Terminal Alerts (SMS or Email)
- Save import containers to your Container Watchlist and set up container Email Notifications
- Use our integrated Truck Appointment System - limited terminals
- Request additional services online - limited terminals
APM Terminals Dashboard Login
Creating an APMTerminals.com account allows you to:
- Subscribe to our Global or Terminal Newsletters
- Set up Terminal Alerts (SMS or Email)
- Save import containers to your Container Watchlist and set up container Email Notifications
- Use our integrated Truck Appointment System - limited terminals
- Request additional services online - limited terminals