Ositran

Ositrán is the Supervisory Body for Investment in Public Use Transport Infrastructure, created in January 1998. It is a public, decentralized body attached to the Presidency of the Council of Ministers, with administrative, functional, technical, economic and financial autonomy.

It's general functions are to supervise, regulate, regulate, supervise, sanction, solve controversies and attend claims, regarding activities or services that involve the exploitation of the transport infrastructure for public use such as roads, airports, ports, railways - including the provision of of public passenger rail transport services on the Lima and Callao Metro lines - as well as the Amazon Waterway.

OSITRAN User Support Office:

Located on the second level (public building) at APM Terminals Callao.
Next to the billing office (entering through the Door 3 at the terminal)