Customer Advisory

Dear Esteemed Customer,

Find the details below as we work to improve our service delivery:

APM TERMINALS APAPA OUTBOUND GATE LIVE FEED

To view our outbound gate, please click the link below to view the APM Terminals Apapa outbound gate live broadcast.

https://www.apmterminals.com/en/apapa/practical-information/gate-cameras

PAYMENT

For a smooth payment confirmation and update, we urge you to include your invoice draft number in the description field.

Our customers with deposit account should include the deposit ID.

ADDITIONAL CUSTOMER CARE PHONE NUMBER

In addition to our customer care line 08097627965, you can also reach our customer care office on 08039763068 for your enquiries.

ONLINE TDO

Please be reminded of our work hours for online TDO requests:

Monday to Friday: 8.00am - 5.00pm
Saturday: 9.00am - 3.00pm
Sunday: 12.00 noon - 3.00pm
Public holidays:  9:00am to 12:00 noon

Kindly be informed that any request outside this time frame will be attended to on the following day.

OPERATIONAL ALERT

With our secure system, you can control the types of emails you receive from us.

Creating an apmterminals.com account takes just a couple of minutes, and you can unsubscribe or change your preferences at any time.

Kindly login to https://www.apmterminals.com/en/apapa to register. This will enable you to receive information and daily updates.

Creating an APM Terminals.com account allows you to: 

• Subscribe to our Global or Terminal Newsletters
• Set up Terminal Alerts (SMS or Email)
• Save import containers to your Container Watchlist and set up container Email Notifications
• View vessel arrival information
  
  

REVISED TERMS OF BUSINESS PUBLISHED ON TERMVIEW AND OUR WEBSITE

Our Terms of Business is available on our website.

Kindly click the link https://www.apmterminals.com/en/apapa/services/tariffs-and-terms

APMT Customer Care Team.