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Dear customers, please note that Gate Operations will be closed on Friday, October 25th, 2024 from 2:00PM to 11:00PM for scheduled maintenance. We appreciate your understanding and cooperation during this time. To receive updates via email or SMS, please subscribe to Terminal Alerts.

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Port Pass Application/Renewal

The gate pass application process has a maximum of 48 hours for obtaining approvals for entry into the port.

Operational Emergencies

Requests for a port pass to attend to operational emergencies at KBSP, shall be addressed to the functional manager at APM Terminals, who is the primary point of contact for the operational activity being targeted. Once the requirement for attending to an emergency has been validated, the functional manager, shall confirm the same to our security team and the applicant.

Thereafter the applicant will be expected to complete the online gate pass application process, before following up further with the APM Terminals Security Supervisor on 3888 5540, by quoting the reference number of the application.

Permanent Port Pass – Valid for 2 years

There is also the option of a permanent port pass with validity for two years when submitting permanent port pass application through our online portal. This allows customers to go through the screening process once in 2 years instead of an annual process.