Procedures

Trucks with weighing instructions will not be allowed to leave the Terminal if the weighing cycle is not completed (loaded weight and empty weight to obtain the tare).

If the truck is not weighed in during gate in, it will have to return to load the container again and complete the weighing cycle (weigh loaded truck on the scales, unload the container in the stack area, and weighed empty to obtain the tare before leaving the terminal)

If the truck does not weigh the empty to obtain the tare after going to the stack area, it will have to go back to the scales to complete the weighing cycle.

- Drive the lorry into the photocall area
- Get out of the lorry with the individual protection equipment (safety helmet and boots, and high visibility waistcoat)
- Position yourself on the floor marking at the rear of the lorry to take a general photo of the doors and the right side of the container, bearing in mind that the APM Terminals sign with the date and time must be visible in the photo
- Take any additional photos deemed necessary to accredit the damage
- Leave the photocall area through exit S4. Please note that it is not permitted to leave the assigned area, break seals or open the container.

The new photocall streamlines the self-recording of damage, so that it will no longer be necessary to notify the gates and wait for the arrival of a coordinator for the damage to be recorded on the EIR document.