04/05/2020
COVID-19 Update: Revised gate hours from April 6, 2020
Dear Customer,
We would like to submit to you our latest update on the outbreak of COVID-19 and related impact on APM Terminals Liberia Ltd. and our service delivery.
General Status
As we indicated in our last communication to you. We are closely monitoring and react-ing to the situation in Liberia as part of our strong commitment towards keeping our employees and stakeholders out of harm’s way while minimizing any possible impact to our operations and our ability to serve you.
We adhere to the advice and regulations from the local authorities and are doing our utmost to maintain business as usual while ensuring the health and safety of the people in our offices, and our terminal.
In an effort to enforce social distancing and ensure the safety of all Terminal users, and maintain business continuity, our Gate opening and closing hours, will be amended as of April 6, 2020.
Any customer requiring gate transactions to be performed outside these gate working hours may notify the Terminal 24 hours in advance to allow us to plan accordingly. Any such request not meeting the 24 hours’ notice will not be honoured.
Vessel Operations:
- For Vessel operations, stevedore manpower and APM Terminals support staff will be slightly reduced with increased safety measures in place, but with very limited impact on vessel operations and performances.
Cargo acceptance and storage:
- Storage remain the same with increased safety measures in place but have no effect on the operations.
- Cargo acceptance will be impacted by the new gate hours, but with very minimal impact expected on the gate operations and performances.
Cargo pick up & delivery:
- Cargo pick up & delivery will be impacted by the new gate hours but with minimal impact expected on the gate operations and performances.
- Gate opening and closing hours, will be amended as of April 6, 2020 as seen below:
- There will be 2 lanes functional at the in-gate and 2 lanes functional at the out-gate permanently.
- Gate hours from Monday to Friday: 09:00 to 19:00 (The last truck will gate in at 18:00)
- Gate hours from Saturday: 09:00 to 17:00 (the last truck will gate in at 16:00)
Terminal Alerts
Terminal alerts provide you with real-time, personalised operational updates via SMS or email.
APM Terminals Dashboard Login
Creating an APMTerminals.com account allows you to:
- Subscribe to our Global or Terminal Newsletters
- Set up Terminal Alerts (SMS or Email)
- Save import containers to your Container Watchlist and set up container Email Notifications
- Use our integrated Truck Appointment System - limited terminals
- Request additional services online - limited terminals