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Please note, we have scheduled maintenance on our Terminal Operating System on Sunday, November 24, 2024 from 02:30AM to 11:30AM GMT. During this period terminal operations will be paused and online services such as Track & Trace and Truck Appointments System will be unavailable. Please accept our apologies for any inconvenience and plan accordingly. To receive future alerts by Email/SMS please subscribe to Terminal Alerts.

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Claims Portal

We understand that making a claim can be stressful and here at APM Terminals Liberia, we want to make things as easy as possible for you. Our Online Claims Portal is designed to give you the right guidance and support to help you register and keep track of your claim with us in three simple steps. The portal can be used for:

  • For damage to containers, cargo, vessel parts, trucks, third-party equipment/vehicles
  • For pilferage of cargo
  • Joint Survey Requests