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Effective April 22nd 2024, MSC is collecting demurrage for their Ocean Carrier portion directly from their customers. The Terminal demurrage portion is separate and will be visible/payable on PayCargo. When line demurrage is owed, containers will have line holds present and customers will need to satisfy the charges directly with MSC. Once cleared with MSC, they will submit the line hold release via EDI. To receive future operational alerts by email or SMS please subscribe to Terminal Alerts.

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Orange Club Loyalty Program

Pier 400's ‘ORANGE CLUB’ loyalty program provides advanced customer service to a select group of trucking companies that demonstrate operational efficiency and collaboration with Pier 400 to serve our mutual customers better.

Orange Club 2.0 coming Spring 2024! Stay tuned!