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Procedures

If you are waiting for import cargo and know that the vessel will operate in this Terminal, you can follow the date of arrival online through our Customer Management Center. If you need to coordinate the entry of export containers you can also do so via the web in Puerto Digital.

Customer Service hours are from Monday to Friday from 07:00 a.m. to 11:00 p.m. and Saturdays from 07:00 a.m. to 12:00 p.m. You can call 0810-555-2768 or email Clientes.BA@apmterminals.com

You can coordinate import or export shifts via Digital Port 24 hours per day, you can also generate your payments on the platform.

To request appointment codes for Export and / or Import, you must complete the form to generate a password in Digital Port.

All trucks that deliver an Export must go through the CTVP (Tránsito Vehicular Portuario) site before going to the terminal. It will require the following:

1) Scheduled appointment and arrival within the appointment window at the terminal.

2) It will be requested and stamped as proof of the passage through the terminal and will be required upon arrival at the Terminal.

 

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