Customer Advisor No. 533 - Holy Week 2024 Service Hours

Customer Advisor No. 533 - Holy Week 2024 Service Hours

Due to the celebration of Holy Week, the Buenaventura Container Terminal Port Society TCBUEN S.A. informs its clients and users of the following service hours:

Documentation (Withdrawal Procedures)
Monday, March 25: 08:00 to 12:00 hours
Tuesday, March 26, and Wednesday, March 27: 07:00 to 18:00 hours – Continuous shift
Thursday, March 28, and Friday, March 29 – No public service
Saturday, March 30: 07:00 to 13:00 hours
Sunday, March 31: 08:00 to 12:00 hours

LCL General Cargo Warehouse
Monday, March 25: 07:00 to 12:00 hours
Tuesday, March 26, and Wednesday, March 27: Regular hours: 07:00 to 18:00 hours
Thursday, March 28, and Friday, March 29: 07:00 to 12:00 hours
Saturday, March 30: Regular hours: 07:00 to 18:00 hours
Sunday, March 31: 07:00 to 12:00 hours

Billing and Collections
Tuesday, March 26, and Wednesday, March 27: 08:00 to 12:00 and 14:00 to 17:00 hours
Thursday, March 28, and Friday, March 29 – No public service
Saturday, March 30: 08:00 to 13:00 hours

Customer Service
Tuesday, March 26, and Wednesday, March 27: 07:30 to 12:00 and 14:00 to 17:00 hours
Thursday, March 28, and Friday, March 29 – No public service
Saturday, March 30: 08:00 to 12:00 hours
Similarly, chat service will be maintained according to the availability of each area.

During this period, the receipt and delivery of containers will proceed normally, 24 hours a day.

Sincerely,

Communications Office
March 08, 2024
TCBUEN S.A.