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Dear customers, please note that Scanner Services will be unavailable on Friday, March 28th, 2025 from 14:30 to 17:00 hours for scheduled maintenance. During this period, we kindly request that you refrain from scheduling any Import deliveries or bringing Export shipments that require scanning. We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding and cooperation. To receive updates via email or SMS, please subscribe to Terminal Alerts.

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Ancillary Service Ordering

Online Ordering

For a full list of Ancillary Services available, please see the Services section in the menu above. Key services include:

- Request non-standard services for containers/general cargo/CFS/Gate Opeations
- Access and confirm Terminal Departure Reports (TDR).
- Empty Recap (Outbound)
- Request Reefer PTI/Washing/support for malfunctioning reefers/minor repairs
- View a vessel loadlist for inbound/outbound vessels for initial/final confirmation

 

Customer Service / Commercial Team

When you email our Customer Service team you will receive an automatic reply with a reference number. This reference number can be used to follow up on your issues or for complaints.