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Please be advised that effective Sunday, September 1, 2024, the acceptance of the 2024 Letter of Authority (LOA) will be enforced. We encourage you to approach our Customer care counter with the relevant documents to have your 2024 Letter of Authority (LOA) stamped as soon as possible. The 2023 LOA will no longer be accepted after Saturday, August 31, 2024. Read more... To receive future Alerts via email or SMS, please subscribe to Terminal Alerts.
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Expiration of the Extension Date for the Acceptance of the 2023 Letter of Authority

Dear Esteemed Customer,

Please be advised that effective Sunday, September 1, 2024, the acceptance of the 2024 Letter of Authority (LOA) will be enforced.

We encourage you to approach our Customer care counter with the relevant documents to have your 2024 Letter of Authority (LOA) stamped as soon as possible. The 2023 LOA will no longer be accepted after Saturday, August 31, 2024.

Beginning on Sunday, September 1, 2024, only agencies with a current 2024 Letter of Authority will be permitted to perform transactions at APM Terminals Customer Care.

We are committed to providing you with the best customer care experience possible and value your feedbacks.

APM Terminals’ Customer Care Team.