Customer Service Portal
- Export eForm-13; Import PIN Generation
- Container Status, GST details; Ledger balance
- Additional Service Requests
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APM Terminals Mumbai
Located in the Nhava Sheva's Jawaharlal Nehru Port, just across the bay of Mumbai, APM Terminals Mumbai is India's busiest container terminal handling facility. Read more...
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News & Customer Advisories
Terminal Operating System maintenance activity on 5th August 2026
Dear Valued Customer, this is to advise you that we are planning Terminal Operating System upgrade activity on 5th August 2026 from 04:00 Hrs.
Read moreGTI Opens New Gateway to India's Inland Markets with First Double-Stack Rail Operation
Gateway Terminals India (APM Terminals Mumbai) has successfully handled its first double-stack rake operation, opening a new logistics corridor to India's National Capital Region (NCR) via the Dedicated Freight Corridor (DFC).
Read moreAdvisory: Cancellation of Planned TOS Upgradation Activity
Dear Valued Customer, this is to advise you that the Terminal Operating System (TOS) upgradation activity originally scheduled for 26th June at 06:00 Hrs has been cancelled.
Read moreKey Services
Direct Port Delivery
For import customers, APM Terminals Mumbai provides a Direct Port Delivery Service within six hours of vessel discharge
Early Gate-in for export containers
Based on feedback and requests received from the trade, export containers, on occasion, arrive prior to vessel gate opening and have to wait for the vessel gates to open. To minimise the waiting time for such containers, the terminal shall allow such containers to gate-in, in limited numbers, to support the export trade.
Rail out by Bill of Lading
APM Terminals Mumbai has made it possible for Shipping Lines, at the importer's request, to raise an Additional Service Request (ASR) for priority loading of the containers on rake as per BL-Wise. Basis. We will load all the containers and will rail out together on single rake.
